A Thousand Miles Begins with a Single Step. 千里之行,始于足下。
Happy Chinese New Year 2024
Frequently Asked Questions

Product sizing varies between different products. Product size information can be found toward the bottom of each product detail page as shown in the image below. For sandals size, we would need your special effort in measuring your foot length as the steps below.

Measure Foot Length (Sizing)

Size Chart

You can order easily using our online platform. When you find a product you need, you can [Add to cart], [Continue Shopping] and go through the ordering process with other products. After the cart is ready, proceed to [Checkout] to complete the order with payment. At this point, you will be guided to [login page] to manage your details. If you do not have an account created, do register an account with us. After the account creation, kindly confirm your shipping address on the [Shipping Address] page, and [next] to select your shipping methods. After the details are completed, choose the payment method and perform the payment. Not to forget your billing details and agree to the terms and conditions before [Confirm Order]. Once you have done, you will receive order summary to your email. The order summary will also be stored in your account.

Ysandalmsia offers various kind of Payment Methods as shown below :-

1. Boost Pay


2. Touchngo Ewallet

3. Maybank QR Pay

4. Sarawak Pay

5. Bank Transfer

Y Sandals (M) Sdn Bhd

5127 8108 1539

Maybank Berhad

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

You may scan and email us the above to [email protected] or upload a copy of your payment slip to : Payment Notification. Your purchased products will not be delivered until we have this confirmation.

Note: Your purchased products will not be delivered until we have this confirmation.

We offer cancelation for orders in pending status. To cancel your order, do email us at [email protected] with the message title "Request to cancel order" by informing us about the order details. Unfortunately, we can’t offer you a cancelation if orders are in shipping or shipped status.

Hi all, everything on our site is billed in RM. Thank you for your understanding.

We hope that you lend your patience to the logistic teams no matter where they are, who are supplying us with our daily essentials and keeping goods flowing through our communities. All ready stock orders will be shipped within 3 to 5 business days of confirmation from our team that they have received your order. For pre-order items, shipment will take around 14 to 20 business days.

You can easily change all the information on your account. Go to the login page and log in, then click “Account Maintenance” and “edit”. Here you can change all your contact information.

You can retrieve your password by clicking “Lost password?”. Instruction on password retrieval will be sent to your email.

If you have any specific questions please feel free to contact us at [email protected]